Acceptable Use Policy

1. Who This Policy Applies To

This AUP applies to all users of Roomwork.ai, including free trial users, paid subscribers, and anyone accessing the platform on behalf of a business, studio, or organization. If you are using the platform on behalf of a company, that company is equally bound by this policy.

2. Illegal & Harmful Use

You must not use Roomwork.ai in any way that is unlawful or that facilitates unlawful activity. Prohibited uses include but are not limited to:

• Uploading images or content that you do not own or do not have explicit legal permission to use
• Uploading stolen, illegally obtained, or privacy-violating images, including images of other people's private property without consent
• Using the platform for any fraudulent purpose, including producing fake or misleading design presentations to deceive clients, investors, or third parties
• Generating design visualizations for structures intended for illegal purposes
• Using the platform in connection with any activity that violates applicable local, national, or international law or regulation
• Facilitating, enabling, or encouraging others to engage in any of the above

3. Safety & Structural Misuse

You must not:

• Use AI-generated outputs as structural engineering plans, load-bearing calculations, or technical construction documents
• Bypass or substitute AI-generated designs for legally required professional safety standards, building permits, or regulatory approvals
• Present, submit, or misrepresent AI-generated designs as certified architectural plans, stamped engineering drawings, or any other regulated professional deliverable
• Use outputs in any context where reliance on inaccurate design data could result in physical harm, property damage, or safety risk to any person
• Submit AI-generated outputs to any regulatory body, local authority, or permitting office as official documentation without independent professional certification

Roomwork.ai accepts no liability for any physical, structural, or safety consequences arising from misuse of platform outputs in real-world applications.

4. Intellectual Property & Copyright Violations

You must not:

• Upload images, photos, or content protected by copyright, trademark, or other intellectual property rights without holding the necessary licences or permissions
• Use the platform to reproduce, copy, or replicate another designer's, architect's, or brand's proprietary work without authorization
• Present AI-generated outputs that are substantially derived from another person's protected creative work as your own original creation
• Use outputs in a way that infringes the intellectual property rights of any third party
• Attempt to extract, reproduce, or claim ownership of Roomwork.ai's underlying AI models, algorithms, or platform software

You are solely responsible for ensuring all content you upload is free of third-party intellectual property claims. You agree to indemnify Roomwork.ai fully for any claims arising from your intellectual property violations.

5. Content Abuse

You must not upload, submit, or generate content that:

• Is offensive, abusive, harassing, threatening, defamatory, or discriminatory
• Contains nudity, sexually explicit material, or content that is pornographic in nature
• Depicts, promotes, or glorifies violence, self-harm, or harm to others
• Targets individuals based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic
• Contains personally identifiable information of others uploaded without their consent, including private addresses, photographs of individuals, or sensitive personal data
• Is designed to cause distress, embarrassment, or harm to any identifiable person or group

6. Platform Abuse & Technical Misuse

You must not attempt to interfere with, exploit, or circumvent the normal operation of the platform. Prohibited activities include:

• Attempting to reverse-engineer, decompile, disassemble, or otherwise extract the source code or underlying logic of our AI systems
• Exploiting bugs, vulnerabilities, or errors in the platform — any discovered vulnerabilities must be reported to [email protected] immediately
• Deliberately overloading, stress-testing, or disrupting platform infrastructure without prior written authorization
• Using automated scripts, bots, crawlers, or scraping tools to access, extract, or collect data from the platform without prior written permission
• Circumventing credit limits, subscription restrictions, or access controls through any technical or non-technical means
• Accessing or attempting to access other users' accounts, data, or outputs without authorization
• Introducing malware, viruses, trojans, or any malicious code into the platform
• Using the platform to generate content that trains, fine-tunes, or benchmarks competing AI models without prior written consent from Roomwork.ai

7. Account & Identity Misuse

You must not:

• Create multiple accounts to circumvent bans, credit limits, or free trial restrictions
• Share your account credentials with other individuals (see our Terms of Service, Section 7)
• Impersonate any person, business, or entity, or misrepresent your affiliation with any organization
• Use false or misleading information when registering for or using the platform
• Purchase, sell, transfer, or rent your account to any third party

8. Commercial Misuse

You must not:

• Resell, sublicense, or commercially redistribute access to the platform or its outputs in a manner that competes with Roomwork.ai's core business
• Use the platform to build or operate a competing AI design service without prior written consent
• White-label or rebrand Roomwork.ai outputs as a standalone product without a written commercial agreement with us
• Use the platform in any way that is intended to damage the reputation or business interests of Roomwork.ai

9. Client & Third-Party Responsibility

If you use Roomwork.ai to produce design outputs for clients or third parties, you are solely responsible for:

• Clearly communicating to your clients that outputs are AI-generated visualizations and not professional architectural or engineering deliverables
• Ensuring your clients do not rely on AI outputs as construction-ready or regulation-compliant documentation
• Obtaining any necessary professional certifications or sign-offs before presenting outputs as final design proposals
• Any claims, losses, or disputes arising between you and your clients related to the use of Roomwork.ai outputs

Roomwork.ai is not a party to any agreement between you and your clients and accepts no liability for any such disputes.

10. Consequences of Violation

Roomwork.ai reserves the right, at its sole discretion, to take any of the following actions in response to a violation of this AUP:

• Issue a formal warning
• Temporarily suspend your account and access to the platform
• Permanently terminate your account without refund
• Remove or delete content that violates this AUP
• Report violations to relevant law enforcement or regulatory authorities where required by law
• Pursue civil legal action to recover damages caused by your violation

We are not obligated to provide advance notice before taking action. Termination of your account does not waive our right to pursue further legal remedies.

11. No Liability for User Violations

Roomwork.ai is not responsible for any content uploaded, generated, or distributed by users in violation of this AUP. Users who violate this policy bear sole legal and financial responsibility for any resulting claims, damages, fines, or penalties — whether brought by third parties, regulatory bodies, or law enforcement. You agree to indemnify and hold Roomwork.ai harmless from all such claims.

12. Enforcement

Roomwork.ai reserves the right to investigate any suspected violation of this AUP. We may, at our discretion, cooperate with law enforcement agencies, rights holders, or other affected parties in the investigation and prosecution of violations. We are not obligated to monitor all user activity but reserve the right to do so where reasonably necessary to protect the platform, its users, or third parties.

13. Reporting Violations

If you become aware of any content or conduct on the platform that violates this AUP, please report it to us immediately:

• Email: [email protected]

Please include as much detail as possible, including the nature of the violation, relevant URLs or account information, and any supporting evidence. We will investigate all reports in good faith and take appropriate action.

14. Changes to This Policy

We reserve the right to update this AUP at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the platform after changes are posted constitutes your acceptance of the revised AUP.

15. Governing Law

This Acceptable Use Policy is governed by the laws of the Kingdom of Thailand. Any disputes arising from this AUP shall be subject to the exclusive jurisdiction of the courts of Thailand.